Revision dated June 17, 2026
1. General provisions
This Policy regarding the processing of personal data (hereinafter referred to as the Policy) was developed in accordance with Federal Law dated July 27, 2006 No. 152-FZ “On Personal Data” and determines the procedure for processing personal data and measures to ensure their security taken by LLC “CONTACT CENTER” (hereinafter referred to as the Operator).
The operator sets as its most important goal the observance of the rights and freedoms of man and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
This Policy applies to all information that the Operator can obtain about visitors to the website cont-center.ru (hereinafter referred to as the Site).
2. Personal data operator
- Name: LLC “CONTACT CENTER”
- TIN: 2312305957
- OGRN: 1212300064790
- Address: 350911, Krasnodar region, Krasnodar, ter. Pashkovsky residential area, st. them. Evdokia Bershanskaya, 74, off. sq. 32
3. Basic concepts
Personal data - any information relating to a directly or indirectly identified or identifiable individual (subject of personal data).
Processing of personal data - any action or set of actions performed with personal data, including collection, recording, systematization, accumulation, storage, use, transfer, depersonalization, blocking, deletion and destruction.
User is any visitor to the Site.
4. What data is processed
The operator processes the following categories of data:
4.1. User Provided Data
When filling out the application form on the Site, the user provides:
- Name;
- contact phone number.
This data is provided by the user voluntarily and knowingly when submitting an application.
4.2. Data collected automatically
When visiting the Site, anonymized data is automatically collected using the Internet statistics service Yandex.Metrica: information about visits, cookies, IP address data, information about the browser and operating system, referral source, actions on the Site. This data is anonymized and is used to analyze traffic and improve the operation of the Site. Processing is carried out on the side of YANDEX LLC in accordance with the terms of use of the Yandex.Metrica service.
5. Purposes of processing personal data
- feedback from the user, including to respond to requests and questions;
- receiving, processing and maintaining applications submitted through the Site;
- informing the user about services and conditions upon his request;
- analysis and improvement of the Site (based on anonymized data from Yandex.Metrica).
6. Legal basis for processing
The operator processes the user's personal data on the basis of his consent, expressed by sending an application through the form on the Site and putting the appropriate mark of agreement with this Policy. Processing may also be carried out on the grounds provided for by Federal Law No. 152-FZ.
7. Processing and storage conditions
The processing of personal data is carried out with the consent of the subject. The operator processes data for the period necessary to achieve the purposes of processing, as well as for the period established by law. Personal data is destroyed upon achievement of the purposes of processing or upon withdrawal of consent by the subject.
The operator takes the necessary legal, organizational and technical measures to protect personal data from unauthorized access, destruction, modification, blocking, copying and distribution.
8. Transfer of personal data to third parties
The operator does not transfer personal data to third parties, except in cases provided for by the legislation of the Russian Federation, or when it is necessary to achieve the purposes of processing (for example, using the Yandex.Metrica service to collect anonymized statistics). The operator does not sell or disclose personal data for advertising or other commercial purposes to third parties.
9. Rights of the subject of personal data
The user has the right:
- receive information about the processing of your personal data;
- demand clarification, blocking or destruction of your data if it is incomplete, out of date, inaccurate or processed in violation of the law;
- withdraw consent to the processing of personal data;
- appeal the actions of the Operator to the authorized body for the protection of the rights of personal data subjects (Roskomnadzor) or in court.
To exercise his rights, the user can send a request through the form on the Site.
10. Use of cookies
The site uses cookies - small text files stored in the user's browser. They are used for the correct operation of the Site and the collection of anonymized visit statistics. The user can disable cookies in his browser settings, but this may affect the operation of certain functions of the Site.
11. Change of Policy
The operator has the right to make changes to this Policy. The current edition is always available on this page. Continued use of the Site after changes are made means the user agrees with the updated version.